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Retail Commission Sales - Mattresses, Part Time: Volusia
Category: Retail
  • Your pay will be discussed at your interview
  • You will need * years experience
  • Education you need: *
  • **Description: **
    * Job Overview: *
    * Essential Functions: *
    * Qualifications: *
    * Communication Skills: *
    * Mathematical Skills: *
    * Reasoning Ability: *
    * Physical Demands: *
    * Other Skills: *
    * Work Hours: *

Job code: lhw-e0-90653519

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  3 Views, 0 Applications  
Retail Commission Sales - Mattresses, Part Time: Volusia
The Mattress Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (WorryNoMore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for followup/clienteling and performing other duties as necessary.
o Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS) ,
o Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own
o Assist customers in all aspects of total store experience and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
o Provide an exceptional customer experience by ensuring the customer is always the priority
o Handle all returns and delivery issues courteously and professionally
o Determine customer needs based on personal features and other customer preference related factors
o Demonstrate knowledge of store products and services to build sales and minimize returns
o Suggest additional items to compliment customer selection which includes both product and services such as WorryNoMore, adjustable bases, frame and low profile boxsprings
o Offer to call other locations if items are unavailable within store
o Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience
o Invite customers to come back and thank them by name
o Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal
o Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores
o Use MySa clientele program to maintain customer profile and contact information to increase personal sales
o Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience
o Be knowledgeable of and perform sales support functions related to POS procedures
o Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University.
o Be aware of current promotional events and sales.
o Maintain department recovery standards; which includes recovery and signing.
o Adhere to Asset Protection and inventory control and compliance procedures
o Perform other duties as necessary.
o Follows shortage programs and procedures.
o Perform these functions in an efficient manner, as directed by the Supervisor .
o Regular, dependable attendance and punctuality.
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o No specific educational accomplishment is required.
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o Excellent written and verbal communication skills.
o Willing to proactively reach out to potential customers.
o Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
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o Basic math functions such as addition, subtraction, multiplication, and division.
o Able to use a calculator.
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o Self-starter, able to work independently and as part of a team in a competitive commission environment.
o Organization and excellent follow up skills required.
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o This position involves constant moving, talking, hearing, reaching, and standing.
o Involves standing for at least two consecutive hours.
o Involves lifting at least 30 lbs.
o May occasionally involve stooping, kneeling, crouching, and climbing ladders.
o Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
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o Possess a strong sense of urgency.
o Must enjoy meeting and interacting with customers.
o Possess a thirst for learning.
o Ability to collaborate and function as a member of a team.
o Should be comfortable with the use of computers and frequent use of RF equipment.
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o Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
* This

job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. *

**Primary Location:** United States-Florida-Daytona Beach
**Job:** Commissioned Sales
**Req ID:** 71830680

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